Meanwhile in Canada II
Posted:
Wed Dec 11, 2013 10:33 pmby Lin
One of our Canadian Airlines spread some holiday cheer to their passengers recently....
In case you are not one of the ten million who have already watched this video->
http://www.cbc.ca/news/canada/calgary/westjet-christmas-miracle-video-warms-hearts-on-social-media-1.2457338
Re: Meanwhile in Canada II
Posted:
Wed Dec 11, 2013 11:48 pmby JoeP
What a wonderful thing. Do something good for your customers and garner good will for your company. Whoever thought it up was brilliant. Sadly I don't think anything like that would happen in the U.S.. Well maybe Southwest would do it, or perhaps Virgin.
Re: Meanwhile in Canada II
Posted:
Thu Dec 12, 2013 1:05 amby Tigger
Re: Meanwhile in Canada II
Posted:
Thu Dec 12, 2013 2:20 pmby Rob McAlpine
That's super cool.
I guess they are today what Southwest used to be. Herb Kelleher was the model for what a CEO should be.
Re: Meanwhile in Canada II
Posted:
Thu Dec 12, 2013 4:32 pmby SloopJonB
WestJet is currently a very well run operation. They have made the staff true partners - shares etc. instead of simply CALLING them "partners" or "associates" which is corporate code for minimum wage serfs.
My wife's niece is a flight attendant with them and she loves it. To give you an example of the culture there - the flight crew - captain on down - all clean up the plane's cabin between flights.
They are also expanding in a very measured and prudent way - little chance of being trashed by expanding too quickly like so many other companies. Their whole fleet is 737's as well, to reduce servicing costs.